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Finding the best ways to communicate with your team is imperative when you're not working face-to-face, because you're missing most—if not all—of the context of each person's situation.
What is in it?
Summarizes best practices on remote team communications when most of each coworkers' context is unknown.
What does it tell you?
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If you're setting up phone or video calls to meet your new teammates, try setting a time limit of 15 minutes and don't be scary.
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Be mindful on text communication: gauge emotions from it and express yourself.
- Transparency is key - always tell your coworkers when it's not a good time
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If you work in a remote team, one of the aspects you quickly notice is the importance of communication. Finding the best ways to communicate with your team is imperative when you're not working face-to-face, because you're missing most—if not all—of the context of each person's situation.
If you're in an office with your teammates, for instance, you'll notice if someone is especially quiet and withdrawn. And if that's a common behavior pattern, you'll know that it's a tip-off that they didn't sleep well last night and need some space, or that they're especially stressed and could use a chat to share their concerns.
You'll also notice details like noise levels in the office, or distracting roadworks noise outside. You'll be able to tell when someone's really focused on their work versus when they're open to interruptions.
As humans we're great at picking up on these signals. We practice this every day in our interactions, and use people's body language and tone of voice to inform the way we communicate with them.
But in a remote team you lose a lot of that context, so you need to find ways to make up for it. Let's take a look at some ways to build strong connections with your teammates when they're far away.
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